Snow Daze – #Throwback Thursday

Winter is here, and so is the snow! Today we look back at Baby Scott experiencing his first time in a  winter wonderland.

Do you remember the first time you saw snow?

Gobble Gobble Gobble –Throwback Thursday

There are other ingredients beyond the turkey and stuffing that complete a Thanksgiving meal. Don’t forget to help yourself to a big dose of quality time with family, friends, and the people that matter most to you. Have a Happy Thanksgiving everyone!

What are you thankful for this Thanksgiving year?

What do Turkey and Home Videos Have in Common?

This post is written by YesVideo CEO, Michael Chang.

Everyone knows that Thanksgiving is a major time for families to get together. There are some parts of this that we sometimes dread. Traffic is a bear with freeways and airports in gridlock. The turkey is often dry and parents will always give you advice, even into your 40’s and 50’s!  But one thing to look forward to is that we can rely on this special day to share family memories and stories.

Whether it is the old story of how Billie got his tongue stuck on the frozen telephone pole or how Diane’s perm before the prom went horribly wrong, they are the important because they make us laugh together.

Sharing memories brings a family together and unites them in a shared history. That history has come to life now in digital form, where it can be easily shared when apart…but has become even more meaningful when we are together.

Sharing memories brings a family together and unites them in a shared history.

We noticed an interesting pattern with our customers, now 450,000, who have entrusted YesVideo to store their most precious memories in the cloud.

4pm on Thanksgiving Day was the highest peak traffic time for our cloud service in 2013.  Guess what the 2 next busiest days were? The Friday and Sunday after Thanksgiving. We surveyed our customers and found that 25% of them watched their videos by themselves. 18% of them watched their videos with 1 other family member. And a whopping 57% of them watched their home videos with 2 or more family members – presumably on the couch after stuffing themselves with turkey.

4pm on Thanksgiving Day was the highest peak traffic time for our cloud service in 2013.

YesVideo has started a trend for families to take their family memories into the cloud.  30% of our customers share their accounts or share whole videos with their family members.  We must be onto something!

thanksgiving_michael_quoteWe look forward to being a part of every America’s Thanksgiving this year. We hope you have a memorable Thanksgiving with your family.


Michael Chang Photo

Michael Chang is CEO of YesVideo, the global leader in video transferring and sharing. He is responsible for defining the company’s market vision, and leading his team to continued success by creating innovative products and services for the millions of consumers that YesVideo serves.

Previously, Michael cofounded Greystripe, the largest brand focused mobile advertising network, and also served as CEO. ValueClick acquired Greystripe in 2011. Michael also worked at Incubic Venture Capital and was responsible for investments in Internet and software companies. Michael holds an MBA from Duke University’s Fuqua School of Business and a BS in EE from Carnegie Mellon University.

Follow Michael Chang on Twitter:


Team Scavenger Hunt – Throwback Thursday

Throwback to our first team building event – CLASH Scavenger Hunt through the streets of San Francisco.

After all the war paint and wild public interactions, we found YesVideo team love in all the right places (pun intended to Andres, below).







Click here to see a few other priceless moments from this eventful evening!

The Gift of Memories. In Time for Christmas.

Having trouble finding the perfect gift for the holidays? Give the gift of memories with a DVD of your best family memories.

These last two months are the busiest time of the year for us. We’re working around the clock, and orders may take up to four weeks to complete. To guarantee you’ll receive your DVDs in time for Christmas, send in your order early to allow time for shipping by the following deadlines:

In-Store Orders

If you are dropping off your order at your favorite retail location, be sure you bring it to your store’s photo counter by 12/2.

Online Orders

Placing your order online, and shipping to YesVideo on your own? Gather your memories, package them in advance. Account for shipping times, and make sure it arrives at YesVideo by 12/2.

If you’re gifting your videos to multiple family members, don’t forget to indicate the number of DVD copies you need at the time you place your order.

Please let us know if you have any questions. Our Customer Care representatives are available at 1-877-817-5375.

Click here to find your nearest store & place your order.


Throwback Thursday – Flavor Flave & The Mystery Gorilla


Turn the clocks back to 2007, when Sharleen took after her alter ego – Flavor Flave, and a mystery gorilla roamed the office.

What was your favorite Halloween costume?

America’s Number One Home Media Transfer Service, YesVideo, Wins Salesforce 2014 Service Surfboard Award

YesVideo’s excellent customer service recognized for second time

Santa Clara, CA (October 15, 2014) — Today YesVideo announces it has received the Salesforce Anytime, Anywhere Award at the 2014 Service Surfboard Awards.  As the largest and most trusted media transfer service in the country, YesVideo has now served over eight million families across the United States by transferring vintage videos and photos to online and DVD. The Salesforce Service award, which recognizes remarkable customer service, will be presented at Dreamforce 2014, the world’s largest vendor-led technology gathering, on Oct. 15 in San Francisco. In 2012 YesVideo was named the Most Customer Friendly Company of the Year by the Best in Biz Awards.

This announcement comes fresh on the heels of YesVideo’s recent launch of Legacy Republic, the first and only mission-driven marketplace that aims to salvage over two billion video and photo album memories by connecting consumers to Legacy Maker consultants.Already trusted by Costco, Target, Walmart, Sam’s Club, CVS  and other retailers, YesVideoleads the way in technology, customer service, and satisfaction.

The Salesforce Service Surfboard Awards is an annual awards program honoring’s consulting partner ecosystem for the contributions they have made in helping customers leverage social and mobile cloud technologies to accelerate customer company transformation. Award winners are honored at’s annual Dreamforce conference at the Drake Hotel in San Francisco.

“We’re honored to receive recognition in an area we take such pride,” said Lisa McCabe, VP of Operations of YesVideo. “We’re entrusted to handle irreplaceable family videos and photos, and treating these mementos with white-glove care has always been priority in keeping our customers happy.”

YesVideo’s Salesforce strategic customer support initiative was designed and implemented in partnership with West Coast Consulting, a public and private cloud strategy consulting company.

YesVideo specializes in transferring personal home media to the cloud with the goal of preserving family legacy forever. Customers can drop off their film (8mm, 16mm, VHS, Beta), prints, slides and photo albums at one of the company’s 34,000 retail locations, which include Costco, CVS and Walmart; they can also order services through hundreds of Legacy Republic Consultants around the country

Once transferred, videos and media can be easily edited, watched on any device and shared directly via email or Facebook. YesVideo’s service includes free and unlimited cloud storage, so all customers have an accessible place to store, share and customize their personal media. Customer’s vintage video memories can be streamed through many devices, from AirPlay to Apple TVs and monitors.

For more information on how to become a part of the YesVideo legacy and bring your memories to the cloud, please visit, or visit the iTunes store to download the free app:
About YesVideo:
YesVideo brings back memories.

Stop and picture your favorite family memories. Relive them in your mind…the most special moments of life, experienced with the ones you love…. weddings, graduations, birthdays….

But those memories are often being held hostage, with old VHS tapes and film reels collecting dust in closets, attics, basements and garages.

YesVideo can bring back those memories. We turn old family tapes and films into online videos that you can watch and enjoy over and over again on your computer, connected TV, smartphone, or tablet. And, you can also share them by email or on Facebook.

8 million customers have already trusted YesVideo with their favorite video memories. Retailers including Costco, Target, Walmart, Sam’s Club and CVS rely on YesVideo to handle all of their video transfer needs. And once we put your video memories online, they are safe & secure, for good; we will store your videos online for you, for free, forever.

About West Coast Consulting Group:
West Coast Consulting Group helps customers achieve business success in the Cloud. We leverage our in-depth business experience and technical knowledge to define your Cloud strategy. We also help program-manage your deployments to meet your goals and transform your business processes.

As a pioneer of cloud technology, West Coast Consulting Group has established partnerships with the leading cloud solution providers such as, Google and NetSuite to implement proven and cost effective cloud solutions.

West Coast Consulting Group donates 1% of its revenues, 1% of its consulting time to helping non-profits implement advanced technology.  For more information about West Coast Consulting Group please

Media Contact for YesVideo:
Rachael Himsel
VSC Consulting for YesVideo
415.677.9125 x 257

Play Ball! – Throwback Thursday



MLB Playoffs are in full swing, and for those who live baseball, learning to throw a ball comes before learning the alphabet.

Young Miguel here has been supporting the San Francisco Giants all his life, and this playoff series is no different.

Which team do you root for from April to November?

throwback thursday - miguel - baseball

YesVideo Spotlight – Shelly Washington

There are a lot of hardworking YesVideo employees making sure your personal memories are well taken care of. Through our YesVideo Employee Spotlight, we’d like to introduce you to those individuals so that you can to get to know them and gain a little insight into their personal story.


Shelly Washington, Customer Care Supervisor – YesVideo Norcross, GA Facility

“Shelly has been a pleasure to work with and always brings enthusiasm into the workplace!” – Kathy, Customer Service Manager

How long have you been with YesVideo?
I have been with YesVideo for 11 months – July 22nd will officially make it a year. Hopefully Kathy, my boss sitting next to me, will have a gift for me, a raise, and flowers – it’ll be a one year anniversary celebration.


Tell us about your favorite work related memory.
My work related memory has to be the situation I had with one of our customers. There was an issue with his order that made him very unhappy. I wanted to see what I could do, so I wrote to Michael our CEO explaining his story. Sure enough we went back into his order and solved every single issue he was unhappy with. He is now one of our most loyal customers. Not only does he still send us his media, but he even calls me to say hello. He actually sent a really big framed picture of himself so I could hang it on my wall! This was literally the best example of a negative turned into a positive.

Do you have a favorite activity outside of work?
Hosting parties. I love hosting parties! Being able to have some of your closest friends around you on any given night is never going to be a bad thing. The last one I had was a Girl’s Night in April, very spontaneous. We kept it simple with a lot of appetizers and wine, making it one of the best get-togethers I’ve had in a while. Nothing I love more than just being around people I enjoy.

What would people be surprised to find out about you?
There’s two of me – I have a twin and her name is Kelly. For the record, I am the oldest by 9 minutes and 40 seconds. It’s a big difference, I’m telling you.

Vintage Shelly

Who is who? Shelly (L) with twin sister Kelly (R) and their Mother

What is your life philosophy?
Work. Life. Balance. You have to have all this otherwise you go crazy. I think a lot of your success in life and overall happiness  is knowing how to balance everything you have. If you work too much and you have no social time – you don’t have balance and things will start going wrong. Work at work, and leave home at home.

Do you have a favorite type of cuisine?
Yes, sushi. I can eat it every day.

What would you say to someone who is just starting to learn about YesVideo?
We truly care about all the videos and film we receive and do our very best to make our customer’s happy. We speak directly with customers on a daily basis, hearing them tell stories about their media like “this movie was important because …” or “that photo was taken when …”, so we’re happy to offer any support toward their memories. We understand that preserving them is really important because we help build your legacy to live on for generations and generations.


Everyone at our YesVideo facility in Norcross, GA  is lucky to have you Shelly – we hope you visit us in California soon!

Throwback Thursday – All About the Bride

The wedding party has the task of making the bride and groom stand out on their big day. That means doing whatever they say and putting up with the fashion choices they decide. While the concept of matching bridesmaids dresses is always stylish, bridesmaids matching window curtains is a whole other story. Two words: faux pas.


Have some funny wedding moments you’d like to share? We’d love to hear about them in the comments below.