YesVideo’s excellent customer service recognized for second time
Santa Clara, CA (October 15, 2014) — Today YesVideo announces it has received the Salesforce Anytime, Anywhere Award at the 2014 Service Surfboard Awards. As the largest and most trusted media transfer service in the country, YesVideo has now served over eight million families across the United States by transferring vintage videos and photos to online and DVD. The Salesforce Service award, which recognizes remarkable customer service, will be presented at Dreamforce 2014, the world’s largest vendor-led technology gathering, on Oct. 15 in San Francisco. In 2012 YesVideo was named the Most Customer Friendly Company of the Year by the Best in Biz Awards.
This announcement comes fresh on the heels of YesVideo’s recent launch of Legacy Republic, the first and only mission-driven marketplace that aims to salvage over two billion video and photo album memories by connecting consumers to Legacy Maker consultants.Already trusted by Costco, Target, Walmart, Sam’s Club, CVS and other retailers, YesVideoleads the way in technology, customer service, and satisfaction.
The Salesforce Service Surfboard Awards is an annual awards program honoring Salesforce.com’s consulting partner ecosystem for the contributions they have made in helping customers leverage social and mobile cloud technologies to accelerate customer company transformation. Award winners are honored at Salesforce.com’s annual Dreamforce conference at the Drake Hotel in San Francisco.
“We’re honored to receive recognition in an area we take such pride,” said Lisa McCabe, VP of Operations of YesVideo. “We’re entrusted to handle irreplaceable family videos and photos, and treating these mementos with white-glove care has always been priority in keeping our customers happy.”
YesVideo’s Salesforce strategic customer support initiative was designed and implemented in partnership with West Coast Consulting, a public and private cloud strategy consulting company.
YesVideo specializes in transferring personal home media to the cloud with the goal of preserving family legacy forever. Customers can drop off their film (8mm, 16mm, VHS, Beta), prints, slides and photo albums at one of the company’s 34,000 retail locations, which include Costco, CVS and Walmart; they can also order services through hundreds of Legacy Republic Consultants around the country
Once transferred, videos and media can be easily edited, watched on any device and shared directly via email or Facebook. YesVideo’s service includes free and unlimited cloud storage, so all customers have an accessible place to store, share and customize their personal media. Customer’s vintage video memories can be streamed through many devices, from AirPlay to Apple TVs and monitors.
For more information on how to become a part of the YesVideo legacy and bring your memories to the cloud, please visit www.yesvideo.com, or visit the iTunes store to download the free app: https://itunes.apple.com/us/app/yesvideo/id586046959?mt=8.
YesVideo brings back memories.
Stop and picture your favorite family memories. Relive them in your mind…the most special moments of life, experienced with the ones you love…. weddings, graduations, birthdays….
But those memories are often being held hostage, with old VHS tapes and film reels collecting dust in closets, attics, basements and garages.
YesVideo can bring back those memories. We turn old family tapes and films into online videos that you can watch and enjoy over and over again on your computer, connected TV, smartphone, or tablet. And, you can also share them by email or on Facebook.
8 million customers have already trusted YesVideo with their favorite video memories. Retailers including Costco, Target, Walmart, Sam’s Club and CVS rely on YesVideo to handle all of their video transfer needs. And once we put your video memories online, they are safe & secure, for good; we will store your videos online for you, for free, forever.
About West Coast Consulting Group:
West Coast Consulting Group helps customers achieve business success in the Cloud. We leverage our in-depth business experience and technical knowledge to define your Cloud strategy. We also help program-manage your deployments to meet your goals and transform your business processes.
As a pioneer of cloud technology, West Coast Consulting Group has established partnerships with the leading cloud solution providers such as Salesforce.com, Google and NetSuite to implement proven and cost effective cloud solutions.
West Coast Consulting Group donates 1% of its revenues, 1% of its consulting time to helping non-profits implement advanced technology. For more information about West Coast Consulting Group please visitwww.westcoastconsulting.com
Media Contact for YesVideo:
VSC Consulting for YesVideo
415.677.9125 x 257